Privacy

Dear Visitors! We appreciate your interest in our company. For us,

Mag. Ilona Schörghofer - Appartement Schörghofer
Filzmooser Straße 19
5532 Filzmoos
Austria
+436642200728
urlaub(at)skifilzmoos.com
ATU35342508

the protection of your personal data is a matter of great importance, and we take this responsibility very seriously. In the following privacy policy, we act as the “Controller.”

If you wish to book a stay with us, we offer you the convenient option of using our online booking mask or inquiry form. A time-saving online pre-check-in option is also available. By using these so-called “widgets,” you agree that all data you enter will be electronically transmitted to our company. Further details are explained below.

As already stated in the privacy policy on our homepage https://www.appartements-skifilzmoos.at/, widgets from the company zadego GmbH, Anton-Melzer-Straße 10, 6020 Innsbruck (hereinafter referred to as "easybooking") are implemented on these pages, and we would like to inform you about how your data is processed through easybooking when using the widgets.

1. General Information

To process your inquiry or booking, it is necessary to store and further process the data you provide.

The above-mentioned company (hereinafter referred to as the "Host") and zadego GmbH, Anton-Melzer-Straße 10, 6020 Innsbruck, office@easybooking.eu – FN 311496 h (hereinafter referred to as the "Management System") have a contractually regulated business relationship: the Host obtains its hotel management or booking software from the Management System. Both parties are hereinafter jointly referred to as the "Providers."

The data you provide is transferred to the Management System and to companies that have a business relationship with the Management System. This transfer particularly includes the above-mentioned Host and may also include tourism associations, registration authorities, payment providers, and other companies connected to the Management System and/or the Host.

The use of personal data by the Providers is governed by the applicable legal regulations and your consent to use your data.

2. Data Collection

As part of an inquiry or booking, you provide data necessary for the process. Typically, this includes your name, email address, and physical address, and may also include birth dates or other personal information. This data is collected only to the extent legally permitted and only with your consent and active participation. If consent is given electronically within the scope of the services, legal notice obligations are observed, and this consent is logged by appropriate technical systems.

3. Information Services of the Providers According to the Telecommunications Act

By acknowledging this privacy policy and actively confirming this acknowledgment, you give your consent under § 107 (2) of the Telecommunications Act 2003 that the Providers may send you information and promotional materials about their respective service offerings via email to the address you provided. You may revoke your consent at any time in writing by post or email to the Providers.

4. Consent to the Privacy Policy

You confirm that you have read and fully accept this privacy policy.

You agree that your personal data will be transmitted to the Management System so that, in addition to necessary emails related to the booking such as offer emails, reservation confirmations, payment confirmations, and booking confirmations, you may also receive additional services and information related to your stay (e.g. arrival information, offers such as travel insurance, local events, products, etc.).

The Providers may enrich the data you provide with additional data related to the inquiry/booking, further process, and transmit it. This may include the storage of booked additional services and the transfer of such information to external service providers (e.g., informing a bakery that you ordered a morning bread delivery), storing your special requests to improve service quality (e.g., if you request that service staff never enter your room in the morning, this will be stored and visible to the Host upon your next booking), and storage and exchange of guest reviews (e.g., the Host may label you as a particularly pleasant guest and inform you about special offers for VIP guests – this data may be exchanged between Hosts connected to the Management System and viewed under legitimate interest).

You may revoke your consent given in section 4.1 at any time in writing by post or email to the Providers.

5. Storage, Information on, and Deletion of Personal Data

To provide optimal service during your (future) booking, the Management System offers the Host the ability to store personal data long-term in a so-called guest directory.

The Providers are obliged to comply with applicable tax laws and must store and, upon request, disclose all booking/payment-related data to local authorities. The storage of personal data thus takes place at least for the legally mandated retention period.

You may request information at any time about the data stored about you. This request must be submitted in writing (by email or post).

You may also request the deletion of your data (with the exception of data defined in section 5.2, which is subject to the retention obligation) at any time. This deletion request must also be submitted in writing (by email or post) to the Providers. The Providers will confirm the deletion of your data with a deletion log.

6. Note on Online Dispute Resolution

Online dispute resolution in accordance with Article 14 (1) of the ODR Regulation: The European Commission provides a platform for online dispute resolution (ODR), which can be found at http://ec.europa.eu/consumers/odr/.

7. Changes to this Privacy Policy

We may update our privacy policy from time to time. Therefore, it is recommended to check this page regularly for changes. We will inform you of any changes by publishing the new privacy policy on this page. These changes will become effective immediately upon publication.

8. Google Analytics

Introduction
To analyze and improve our online services, we use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies and similar technologies that enable an analysis of the use of our website.

Purpose of Processing

  • Reach measurement and statistical analysis of website usage
  • Analysis of user interactions (e.g. page views, clicks)
  • Optimization of our online services and content

Types of Processed Data

  • IP address (shortened; IP anonymization activated)
  • Device and browser information
  • Operating system
  • Referrer URL
  • Visited pages, click paths, interaction data
  • Date/time, duration of visit
  • Approximate location data
     

Legal Basis
Processing is carried out exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR as well as Section 165 para. 3 Austrian Telecommunications Act 2021 (TKG 2021).

Withdrawal of Consent
You may withdraw your consent at any time with effect for the future via our cookie settings.

Storage Duration
The storage period for personal data processed within the scope of Google Analytics is 14 months. After this period, the data is automatically deleted or anonymized.

Data Transfer to Third Countries
Processing of data outside the EU/EEA, particularly in the USA, cannot be excluded. Google relies on the EU-US Data Privacy Framework and Standard Contractual Clauses pursuant to Art. 46 GDPR.

Further information: policies.google.com/privacy Google Analytics Opt-Out https://tools.google.com/dlpage/gaoptout.

9. Google Ads (Conversion Tracking & Remarketing)
 

Introduction
We use Google Ads, an online advertising service provided by Google Ireland Limited. Within the scope of Google Ads, we use conversion tracking and remarketing functions.

Purpose of Processing

  • Measurement of advertising success (e.g. inquiries or bookings)
  • Optimization of our advertising campaigns
  • Remarketing (re-targeting website visitors)

Types of Processed Data

  • IP address
  • Device and browser information
  • Interactions with advertisements
  • Visited pages and conversion information
  • Pseudonymous online identifiers
     

Legal Basis
Processing is carried out exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR as well as Section 165 para. 3 TKG 2021.

Withdrawal of Consent
You may withdraw your consent at any time via our cookie settings.

Storage Duration
The storage duration of cookies set within the scope of Google Ads varies depending on the type of cookie. Individual cookies may be stored for up to 13 months.

Data Transfer to Third Countries
Processing outside the EU/EEA, particularly in the USA, is possible. Google uses appropriate safeguards pursuant to Art. 46 GDPR as well as the EU-US Data Privacy Framework.

Further information: https://policies.google.com/privacy

10. Meta Pixel (Facebook & Instagram)

Introduction
We use the “Meta Pixel” provided by Meta Platforms Ireland Ltd., Dublin, Ireland, on our website. The Meta Pixel enables us to measure advertising success and optimize our campaigns.

Purpose of Processing

  • Measurement of conversion events (e.g. inquiries or bookings)
  • Optimization and delivery of advertisements
  • Creation of Custom Audiences (remarketing)

Types of Processed Data

  • IP address
  • Device and browser information
  • Operating system
  • Visited pages and interactions
  • Event data (e.g. PageView, Lead)
  • Pseudonymous online identifiers
  • If applicable, hash values for advanced functions

Legal Basis
Processing is carried out exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR as well as Section 165 para. 3 TKG 2021.

Withdrawal of Consent
You may withdraw your consent at any time via our cookie settings.

Storage Duration
The storage duration is determined by Meta and is outside our direct sphere of influence.

Data Transfer to Third Countries
Meta also processes data outside the EU/EEA, particularly in the USA. Data transfer takes place on the basis of appropriate safeguards pursuant to Art. 46 GDPR as well as the EU-US Data Privacy Framework.

Further information: https://www.facebook.com/privacy/policy/

11. Name and Address of the Controller / Data Protection Coordinator

Current contact details can always be found in the imprint.

If you have questions, suggestions, or concerns regarding this policy or the use of your data, please contact our data protection coordinator directly using the address listed in the imprint.

Responsible Entity:
zadego GmbH
Department easybooking

Management:
Thomas Winkler

Company Headquarters:
Anton-Melzer-Straße 10
A-6020 Innsbruck (Austria)

Phone: +43 5 09 08
Email: office(at)easybooking.eu
Website: www.easybooking.eu

Content Responsibility: zadego GmbH
VAT Number: ATU64261729
Company Register Number: FN311496h